Customer Service

We provide the best possible service to our customers.
For example, samples of in-stock items are available for free of charge depending on stock availability. That enables you to choose the best one.
We respond quickly to inquiries and orders. Please feel free to contact us.

Our basic terms and conditions

Lead time: After 2-4 days after completion of remittance about in-stock items
*Please contact us about non-stock items and items required assembling.

Payment: Bank remittance before shipment

Delivery: Goods will be sent by DHL, TNT, Fedex, UPS and EMS etc.
*Please contact us if you would like to use other carrier.

Conditions: EXW Tokyo
*Terms and conditions change depending on customers.